Our approach to COVID-19 – Update April 1, 2020

office empty

The current COVID-19 situation continues to have severe impact on our lives, our business and the society at large. Therefore, over the last few days several authorities of the various countries Redevco operates in have announced to extend their measures beyond mid-April.

First and foremost, the health and well-being of our employees, our tenants, investor clients and other stakeholders we work with are our priority as is our business continuity. Therefore, we decided to prolong the measures we have put in place until April 30th at least. I can only re-confirm that we aim to continue to deliver quality services to the best of our ability under these circumstances.

We have taken extensive measures to contribute limiting the spread of COVID-19 as we recognise that the COVID-19 issue is affecting people in the communities all around us. We are convinced that we can collaboratively help getting the situation under control. The measures we as a company have taken, are geared towards maximising the well-being of our employees in first instance as well as safeguarding our business continuity, which will allow us to continue to service our tenants and investor clients. As shared with you already, the most important measures are:

  • All Redevco employees are required to work from home. In preparation we have extensively tested and built up the capacity of our IT infrastructure and systems to ensure our staff is able to work remotely. All offices are closed but we can be reached through our normal channels i.e. email, telephone or Skype. For contact details: www.redevco.com
  • We have restricted all international and domestic travel. Our colleagues will be in regular contact with you, our tenants and our partners, to answer any questions you may have or pro-actively inform you on decisions and actions from our side.
  • Our leadership team is in conference daily to coordinate and plan our actions in anticipation of further developments in relation to the impact on COVID-19 on our operation and your businesses. We aim to communicate our response, which may evolve as the situation continues, as timely as possible.

We follow the guidance of (inter) national authorities and ask our teams to strictly comply. All measures are effective until April 30th, 2020 at which date, we will evaluate and agree how to proceed going forward.

I would like to reassure you that our teams remain at your disposal and that we aim to provide you with the best service as possible, this is especially true for our retailer relations. Redevco naturally understands the impact the current crisis has on businesses. With national authorities imposing severe but necessary measures to limit the spread of COVID-19 we understand that these circumstances may materially impact the financial situation of our tenants. We would like to assure our tenants that we are there for you: we will work together with you to find balanced solutions to overcome this crisis together.

To our investor clients and our other stakeholders, we say thank you for your continued support, trust and valued partnership. We hope you stay safe and wish all our partners the best of luck and wisdom in these exceptional times.

Kind regards,

Andrew Vaughan
CEO Redevco

Download the memo: 200401 – Our approach to COVID-19